Terms & Conditions

By creating an account, placing an order, or using any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our Service. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into these Terms
• Your use of the Service complies with applicable laws
• All information you provide is accurate and current

To place orders, you must create an account by providing accurate information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information current and accurate

Payment terms and conditions:

• All prices include applicable taxes unless stated otherwise
• Payment must be completed before order processing
• We accept various payment methods as displayed on our platform
• Promotional codes and discounts are subject to specific terms
• Refunds are processed according to our Cancellation Policy

We are committed to food quality and safety:

• All food is prepared following strict hygiene standards
• We use fresh ingredients sourced from trusted suppliers
• Quality issues should be reported within 30 minutes of delivery
• We maintain proper food storage and transportation protocols

You agree not to:

• Violate any applicable laws or regulations
• Provide false or misleading information
• Interfere with our Service operations
• Use the Service for fraudulent purposes
• Harass our staff or delivery personnel
• Reverse engineer our platform
• Share your account with others
• Abuse promotional offers

All content on our platform, including text, graphics, logos, images, and software, is the property of Saddimoota or its licensors and is protected by intellectual property laws.

You may not copy, modify, distribute, or create derivative works from our content without prior written consent.

To the maximum extent permitted by law, Saddimoota shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid for the specific order in question.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We may terminate or suspend your account at any time for violations of these Terms or for any other reason. You may also terminate your account by contacting customer support.

Upon termination, your right to use the Service will cease immediately, but these Terms will remain in effect regarding past use.

These Terms are governed by the laws of India. Any disputes arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts in India.

We reserve the right to modify these Terms at any time. Material changes will be communicated through our platform or via email. Continued use of the Service after changes constitutes acceptance of the new Terms.

If you have questions about these Terms, please contact us: